1. You are required to provide us with accurate and true information about your health. The massage therapist will discuss the procedure and technique that will be used during the massage. You have the right to ask the therapist to stop, change the technique or stop the session should you feel uncomfortable at any time.
  2. Please communicate health conditions such as high blood pressure, allergies, pregnancy or any other health related concerns you have to your therapist.
  3. Any illicit or sexual suggestive remarks or advances made will result in the session terminated immediately, thereby forfeiting your payment.
  4. Travelling is charged accordingly depending on the distance of venue.
  5. There is no travel charge within a 12km radius from Magaliessig, Fourways, Johannesburg. Beyond that, there may be a travel charge based on the venue.
  6. Relax Mobile Spa requires a 50% deposit as confirmation of booking and balance to be settled 24 hours before the event.
  7. Should you wish to reschedule, please advise us 72 hours in advance in order not to incur any charges.
  8. Cancellations within 48 hours will incur a cost of 50% of the booking total. Cancellations within 24 hours will be charged fully
  9. Relax Mobile Spa will not refund any amount due to non-arrival of guests.
  10. Your spa environment is one of tranquility and relaxation. Please respect all guests’ right to privacy and serenity. Please turn off cellular phone when receiving your treatment.
  11. Relax Mobile Spa, its owners and hostesses assumes no responsibility for allergic or medical reaction before, during or after the party. Relax Mobile Spa will work to provide a safe environment for you and your guests. All liability lies with the client.


  • We require about 15 to 20 min to set up before treatments start. Please be aware of this in your time planning.
  • We might require some access to water and electricity.
  • We will be coming to your venue with the necessary equipment for the treatments. Please make sure you have enough space for us to set up.
  • Secure parking will be required on the premises and as close to the venue as possible.
  • Booking in advance will avoid disappointment.